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Delivery Information

Christmas 2017 Last Posting Dates

To make sure you get your Christmas presents on time before the big day, please ensure you place your order at the latest by 3.30pm on the dates below.

LocationStandard PostageExpress Postage
United Kingdom 19th December 21st December
Northern Ireland & Channel Islands 16th December 20th December
Republic of Ireland 16th December 20th December
USA 14th December 19th December
Germany 13th December 20th December
Spain 15th December 19th December
Portugal 15th December 19th December
France 16th December 19st December
Italy 13th December 19th December
Austria 15th December 19th December
Greece 11th December 19th December
Denmark 15th December 19th December
Sweden 14th December 19th December
Netherlands 15th December 19th December
Finland 14th December 19th December
Canada 14th December 18th December
Slovakia & Slovenia 15th December 19th December
Poland 13th December 19th December
Luxemborg 16th December 20th December
Rest of Europe 6th December 15th December
Asia / Japan / Far East  6th December 15th December
Australia / New Zealand 9th December 18th December
Africa / Carribean / South America / Middle East 3rd December 15th December

Operational BFPO addresses last posting date 27th November
Static BFPO addresses last posting date 11th December

UK Delivery

Here at More Mile, we offer two UK delivery methods to make it simple for everyone shopping with us. Each delivery method is outlined below.

Standard Delivery

Our Standard Delivery option means your goods will be processed as normal and shipped via our standard postal provider (Royal Mail). Goods will arrive within 4 business days for most of the UK Mainland (Some exceptions can be expected).

  • Orders under £35 will be shipped using standard Royal Mail 48 postage, where as orders over £35 will normally be sent using Royal Mail 48 Tracked.
  • Most items are delivered Monday to Saturday, 7.30am-6pm (although some of our carriers may deliver slightly earlier or later)

Next Day Delivery

Our Next Day Delivery option means your goods will be processed with high priority and dispatched the same day (if you order before our 3:30pm UK Time threshold). Goods will arrive within 1 business/working days for most of the UK Mainland (Some exceptions can be expected). 
For example orders which are placed with "Next Day" option before 3:30PM on a Friday will be despatched Friday and delivered Monday; and if ordered Friday after 3.30pm or over the weekend, will be dispatched Monday for delivery Tuesday.

  • To obtain Next Day Delivery, please select this option on the checkout page
  • Saturday and Sunday are NOT classed as business/working days

European Union Delivery

Here at More Mile, we offer two European Union delivery methods to make it simple for everyone shopping with us. Each delivery method is outlined below.

Standard Delivery

Our Standard Delivery option means your goods will be processed as normal and shipped via our standard postal provider (Royal Mail or DPD in some cases).

Your order will be processed and shipped via our standard postal provider (Royal Mail). For lead times to your country please see the 'Where We deliver' section below.

Express Delivery

Our Express Delivery option means your goods will be processed with high priority and dispatched the same day (if you order before our 2:00pm UK time threshold). Goods will arrive within 2-8 business days for most of the European Union Member States (Some exceptions can be expected).

  • To obtain Express Delivery, please select this option on the checkout page

Rest Of World Delivery

Here at More Mile, we offer two Rest Of World (ROW) delivery methods to make it simple for everyone shopping with us. Each delivery method is outlined below.

Standard Delivery

Our Standard Delivery option means your goods will be processed as normal and shipped via our standard postal provider (this differs between countries, but we usually use Royal Mail).

Please note that some security & customs delays have been reported in mail, in particular to Israel, Russia, USA & India. Unfortunately these delays are out of our control. We are finding that most orders are arriving within our delivery timescales, but a small number are being severely delayed, but do eventually arrive at their destination.

Express Delivery

Our Express Delivery option means your goods will be processed with high priority and dispatched the same day (if you order before our 2:00pm UK Time threshold). Goods will be sent either DHL or DPD. Please use the table below to find out how long your parcel will take to arrive.

  • To obtain Express Delivery, please select this option on the checkout page

Delivery Exceptions

Some delivery exceptions can be expected from time to time...

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Where We Deliver - Europe

 

EU Shipping Service
CountryStandard Delivery
(Working Days)
Express Delivery
(Working Days)
Austria 6 - 12 2 - 4
Belgium 6 - 8 2 - 4
Bulgaria 6 - 12 4 - 8
Croatia 6 - 12 4 - 8
Cyprus 6 - 12 4 - 8
Czech Republic 6 - 12 2 - 4
Denmark 6 - 12 2 - 4
Estonia 6 - 12 4 - 8
Finland 6 - 12 3 - 6
France 6 - 12 6 - 12
Germany 6 - 12 2 - 4
Gibraltar 7 - 12 4 - 8
Greece 6 - 12 4 - 8
Hungary 6 - 12 3 - 6
Iceland 8 - 12 3 - 6
Italy 6 - 12 3 - 6
Latvia 6 - 12 4 - 8
Lithuania 8 - 12 4 - 8
Luxembourg 6 - 12 2 - 4
Malta 8 - 12 5 - 10
Netherlands 5 - 10 3 - 6
Poland 5 - 10 3 - 6
Portugal 8 - 12 5 - 10
Romania 6 - 12 4 - 8
Slovakia 6 - 12 3 - 6
Slovenia 6 - 12 3 - 6
Spain 6 - 12 4 - 8
Sweden 6 - 12 5 - 10

Where We Deliver - ROW

ROW Shipping Service
CountryStandard Delivery
(Working Days)
Express Delivery
(Working Days)
Albania 6 - 12 N/A
Andorra 6 - 8 2 - 4
Angola 6 - 8 2 - 4
Argentina 6 - 8 2 - 4
Australia 6 - 12 4 - 8
Azerbaijan 6 - 12 4 - 8
Bahrain 6 - 12 4 - 8
Belarus 6 - 12 2 - 4
Bosnia & Herzegovina 6 - 12 2 - 4
Botswana 6 - 12 4 - 8
Brazil 6 - 12 3 - 6
Brunei 6 - 12 6 - 12
Bulgaria 6 - 12 2 - 4
Canada 7 - 12 4 - 8
Cayman Islands 6 - 12 4 - 8
Chile 6 - 12 3 - 6
China 8 - 12 3 - 6
Croatia 6 - 12 3 - 6
Egypt 6 - 12 4 - 8
Hong Kong SAR China 8 - 12 4 - 8
Iceland 6 - 12 2 - 4
India 8 - 12 5 - 10
Indonesia 5 - 10 3 - 6
Iran N/A 3 - 6
Israel 5 - 10 3 - 6
Jamaica 8 - 12 5 - 10
Japan 6 - 12 4 - 8
Jersey 6 - 12 3 - 6
Kazakhstan 6 - 12 3 - 6
Kuwait 6 - 12 4 - 8
Luxembourg 6 - 12 5 - 10
Macedonia 6 - 12 3 - 6
Malaysia 6 - 12 3 - 6
Mauritius 6 - 12 3 - 6
Mexico 6 - 12  
Monaco 6 - 12 3 - 6
Morocco 6 - 12 3 - 6
New Caledonia 6 - 12 3 - 6
New Zealand 6 - 12 3 - 6
Norway 6 - 12 2 - 5
Peru 6 - 12  
Puerto Rico 6 - 12  
Qatar 6 - 12 3 - 6
Russia 6 - 14  
Saudi Arabia 6 - 12 3 - 6
Singapore 6 - 12 3 - 6
South Korea 6 - 12 3 - 6
Sri Lanka 6 - 12 3 - 6
Thailand 6 - 14 3 - 6
Trinidad & Tobago 6 - 12  
Turkey 6 - 12 3 - 6
Turkmenistan 6 - 12 3 - 6
Ukraine 6 - 14 3 - 6
United Arab Emirates 6 - 12 3 - 6
United States 6 - 14 3 - 6
Uruguay 6 - 12  
Vietnam 6 - 14 3 - 6
Yemen 6 - 12 3 - 6

Delivering To Your Address

Once an order has been processed the delivery address for that order cannot be changed. We are also unable to redirect mail once an order has been processed. For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot.

Missing / Damaged Parcel

Please be aware that if you request that goods are left in a safe place via the courier notes, More Mile cannot claim for missing items or damage to your parcel. As a result, in the event of an absence, we strongly recommend that you collect your parcel from a local delivery depot or instruct the courier to leave your parcel with a trusted neighbour.